Diary and Workforce Management

Engineer and technician diary management software. Allocate jobs to service technicians that are sent to their mobile app. The app manages all aspects of site work including technician and customer signatures, taking site pictures and completing service check lists and engineer report.

  • Individual jobs diaries
  • Job tickets and purchase orders
  • Route planning and job map
  • Invoicing and job costing
  • Notes and ongoing details history
  • SMS text message customer alerts
  • Quotations and job estimates
  • Products and specifications

If you have been looking for diary management software to allocate jobs to your field service teams. Contact us to get started with a free online demo and a free trial that requires no set up.

Your first user account on 'Basic' is free. Only pay for additional users. With everything to gain and nothing to lose, give AutoVu a try today and start growing your business with our professional field service management tools.

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Appointment diary and job scheduling software for facilities management
Route planning and route optimisation software with CRM

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Achieve Exceptional Service, Always.

Field Service and facilities management

Well-organized field service management is vital for running a successful business. By interacting directly with your field service teams you can have up to the minute location details, job completion and fault analysis information, and a signed completion report from the customer.

Recognise your Prospects

Capture and convert opportunities. Book and track sales calls and customer site visits with timed reminders and follow up notifications. Easy to use list of all current and future tasks with email and screen alerts to make certain you do not miss an appointment.

Diary with SMS Text Messaging

Online appointment diary and job booking system

Full Screen Diary View

Click to view, drag and drop to re-book. Filter by employee or by job type. The AutoVu diary is simple to use and views are instantly toggled from day, week or month.

There's even a handy status bar to the left of each booking that gives you an instant colour coded indication of what stage the job is currently at.

For any field service management business that wants to see an instant view of all their jobs / bookings using any device and from anywhere. Simply log in and instantly see every booking.

Text Messaging Made Easy

For quick, easy messaging, SMS text messaging is built directly in to AutoVu. You can text individually or by a group allowing the same text to be sent to many people at the same time.

Its a great alternative to email with the distinct feature that text messages actually get read! So for an instant message thats certain to be seen by your customer, try SMS texting from AutoVu.

Every message is logged automatically with the booking so that you can easily view your messages sent to your customers or field service management team.

Route Planning location software with field service management

Watch The Introductory Video

An introduction to Workforce Manager from AutoVu Solutions, the Field Service Management Application for the small to medium sized business.

This short video gives a general overview of Workforce Managers field service management core elements.

We cover aspects of the diary management system for a detailed view of each engineer schedule, Navigation and visual location of the customers property and work order management.

AutoQuote for detailed instant quotations, purchase orders and invoicing are also discussed within the video.

If you would like to discuss any of the Field Service Management aspects contained within our introduction video please do not hesitate to contact us.

The all-in-one solution

Available in three editions designed to suit any size field service management business with an affordable and simple pricing structure. Work directly from the cloud at any time and from anywhere using your desktop or mobile device. Time zone, date format and currency can be changed instantly to reflect your locality.

Our easy to use diary system allows you to create customer accounts, book and re-schedule sales and service visits, set up timed notifications, and visualise your workload by day, week or month.

Works from the moment you sign in, no timely setup procedures required. Simply fill in the details on our contact form, thats all you need to get started.

Diary Booking and field service management jobs diary

Purchase Orders

Easy to Create and Track

With AutoVu you can create purchase orders linked to individual service jobs. Whether this is a product purchase, or parts required to rectify a problem, every purchase order can be tracked back to its origin.

Delivery and courier details can be specified with a reference number for easy searching on their respective order/details. This makes finding records in AutoVu a simple task when external companies specify their own reference numbers.

Track each stage of a purchase order from initial purchase date to the due date and subsequent delivery date. Clear indicators show the status of a purchase order with the ability to record Drawing Approval where these have been issued.

Purchase orders for the service trade and field service management
Small Business Field Service Management and CRM job booking

Itemised Details Editor

With each purchase order comes the ability to simply enter written purchase order details with a purchase price, or use the itemised details edited to construct purchase orders with individually priced line items with the option to specify tax/VAT separately on each line.

By using a combination of the itemised details editor and general description fields allows for infinate control of how each purchase order is presented. This is further enhanced with the ability to create custom templates for each purchase order type.

Professional cloud based software

AutoQuote System

AutoMap Route planning and directions software with CRM

Create Dynamic Quotes Instantly

AutoQuote is designed to make the quotation process as easy as possible. Each quote can be defined from a pick list of pre-defined products / items.

Custom templates can be defined for any product type giving you full control over the look and feel of your dynamically created quotations.

With a pre-defined pricing structure, you can be certain that each quote produced will be priced according to the requirements of the product.

Accounts & Invoicing

AutoVu Solutions Accounts module allows you to invoice every sale of product or parts with the ability to link each invoice to its respective service job. Field service management technicians can apply job costing directly from site with an invoice issued before leaving the premises.

Full profit and loss can be accomplished through AutoVu by recording the cost invoice of each product issued by your suppliers which is offset against your sales invoice.

Details of any invoice from utility bills through to sales can be recorded providing a full accounting feature that can be exported for direct use by your accountant, eliminating the need to operate a separate accounts package.

Diary Booking and job planning software

Our modular approach

AutoVu's innovative modular design means you can customise the platform to match the needs of your field service management company. Use every module or mix-and-match – the choice is yours.

Appointment Diary

View by day, week or month your sales, field service management and appointment schedules using our simple to use calendar. The drag-and-drop function allows rescheduling with colour-coded grouping for easy identification.


AutoMap route planning software will show you every job location colour coded by Job Type or Rep. For any field service management company that operates vehicles on the road or any transport related activity.

Sales Prospects

Shape your sales process by tracking all steps from initial leads to close of sale. Follow up on sales opportunities by assigning leads, schedule call backs and generate proposals and quotes.

Field Service Management

Achieve exceptional customer service with real-time updates from your field service management technicians. From online job sheet completion to signature capture on any mobile device, anywhere in the world.


Manage your customer invoicing from your desk top or while on the move. Create invoices from job sheets for immediate printing or emailing or schedule automatic invoicing to customers for quicker payment.


Create, print, or email client documents in PDF format using AutoVu’s document editor. Manage your customer and supplier correspondence from one application using our custom templates or your company stationary.


Give your customers peace of mind by supplying your field service team with ID cards designed to provide easy and quick verification that your technicians are credible and qualified members of your team.


Stay informed with our Media Timeline. Document every conversation, upload images and correspondence and comment on or share posts or discussions with colleagues. Get real-time client history in an instant.


This great tool will provide the reports and dashboards you need for making strategic decisions to improve productivity, increase growth and reduce costs. AutoGraf will display your data automatically and visually.

AutoMap Route Planning

AutoMap Route planning map and directions software for field service management

Dynamic Route Planning in Minutes

Route planning and job location software is integrated directly in to AutoVu. No copy and pasting in to other applications is required.

By using the address details already stored about your customers, AutoMap will show you every job location colour coded by Job Type or Rep.

For any field service management company that operates vehicles on the road for field services, pick-up, delivery, collections, or any transport related activity.

Directions and Route Optimisation

By utilising your jobs diary and appointment schedule, AutoMap will calculate a route based on the job order shown on your appointment diary.

Optimisation of the route can be switched on and off to instantly show your route before and after optimisation. Automatically include 'Home' as the last destination.

Each map marker is directly linked to your customer job ticket record, allowing you to instantly update your route planning by using the results shown on the map.

Route Planning location software with job booking planner

Visualise your Customer Locations

Instant Satellite Navigation

View your customer site locations as your fleet drivers do. AutoMap from AutoVu allows you to view any location as though you were there.

Using your mobile device, automatically create a Satellite Navigation route from your current location to the chosen destination with step by step audio and visual guidance instructions.

Route planning is directly linked to your customer record so no need to ever type the address details in. AutoMap automatically uses the details already stored in your CRM. A real must for any field service management company.

AutoMap from AutoVu can significantly reduce the time it takes to plan routes for your fleet drivers from hours to just a matter of minutes.

With optimised route planning software, you can cut fuel costs, reduce excess mileage and get your field service team to more locations in less time.

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Auto Route satellite navigation route planner with CRM
Route planning and visual location CRM software

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CRM and your Mobile Device

All the features you would use on your desktop machine are also available through your mobile device. This means that wherever you may be, your field service management team can sign in and get up to date information on the spot.

  • Instant SMS Text messaging
  • Email Notifications and Job Alerts
  • Parts Allocation and Management
  • Job Completion Signatures
  • Route Planning and Navigation
  • Completion Reports and Certificates

On call field service management engineers can have full access to warranty information when a customer calls after hours or during the weekend. By raising a job ticket, your engineer can visit site, complete the required work and sign off the job on completion. When your office team gets back to work, they can view all after hours activity instantly.

Workforce Manager App on itunes
Workforce Manager App on Playstore
Professional cloud based software

Team with us for Success

The partnerships we build are the strengths behind our business. By working with you, we create an environment that helps your field service management business grow.

Through floor lifts from Mobilitybase
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry
Field Service Management for the Service Industry