Yes they can! By using the Workforce Manager Mobile App, site engineers can see every job allocated to the service route, detailing how far away the job is from their current location, when it was due and a full detailed description.
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Prevent overlapping appointments and bookings made when the representative is on Holiday. Log times of availability and days where no bookings are to be allocated.
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Getting started can be a difficult process when first using a new piece of software. We are compiling an 'Absolute Beginners' series of guides that we hope will help make this process a lot simpler. To kick this off, our first beginners guide covers adding and completing site visits using the Workforce Manager Mobile App.
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Create automated service contracts generating all required visits between the Start and Expiry dates of the contract.
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Send your customer an automated text message or email indicating when the engineer may arrive with a live tracking map showing where the engineer is currently located.
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Keeping track of each subcontractor public liability insurance expiry date and requesting renewal documents is an important task for any business that utilises the services of subcontractors. With Workforce Manager, you can track each subcontractors up coming insurance renewals and also block future purchase orders where an insurance policy has lapsed.
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An automated shut down list based on the response received from the on-site engineer. Automatically add lifts to the shut down list and equally remove them from the list once they are back in service.
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A client calls your after hours number and demands an engineer on site immediately. Your call centre takes the details and dispatches the on call engineer. The next day, the details of the call are logged and you find the service contract had expired. How can you prevent this ?
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That's the last thing you need right ... !.
Unauthorised access to any user account, whether this is social media, banking or your work place. Fraudulent activity is a headache wherever it occurs.
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Since the widespread lockdown required to secure the health of millions and protect our health services from overload, Many companies have taken the decision to allow their employees to continue their work, but from home. How can employees be certain home working is actually effective ?
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