AutoVu Blog - Useful Tips & Information

Summary showing some of the latest posts by AutoVu. From small business advice, to tips on implementing a CRM solution into your growing business. Check back regularly for our weekly articles and marketing advice. If you would like further details about any of our posts, please do not hesitate to Contact Us for additional information.

Subcontractor Public Liability Expired...

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Keeping track of each subcontractor public liability insurance expiry date and requesting renewal documents is an important task for any business that utilises the services of subcontractors. With Workforce Manager, you can track each subcontractors up coming insurance renewals and also block future purchase orders where an insurance policy has lapsed.

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Lift Out Of Service!

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An automated shut down list based on the response received from the on-site engineer. Automatically add lifts to the shut down list and equally remove them from the list once they are back in service.

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Your call centre needs Information !

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A client calls your after hours number and demands an engineer on site immediately. Your call centre takes the details and dispatches the on call engineer. The next day, the details of the call are logged and you find the service contract had expired. How can you prevent this ?

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Has your user account been compromised ?

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That's the last thing you need right ... !. Unauthorised access to any user account, whether this is social media, banking or your work place. Fraudulent activity is a headache wherever it occurs.

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Is your team 'really' working from home?

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Since the widespread lockdown required to secure the health of millions and protect our health services from overload, Many companies have taken the decision to allow their employees to continue their work, but from home. How can employees be certain home working is actually effective ?

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AutoMap - The instant job overview

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A one click view of all jobs booked, including the current job stage and where each vehicle is currently located. Create a route based on current traffic and road conditions for individual reps. Visualise all outstanding jobs with their location pinpointed on the map.

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Automated SMS and Email Appointment Reminders

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How many times has a member of your team arrived at an appointment to find that there is no one in, or the client had forgotten and it is now not convenient? Scheduled SMS messages or emails can drastically reduce the number of no shows.

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Where did it all go wrong?

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Ok, nothing went wrong, but these days don't you need an attention-grabbing headline to get noticed, something sensationalised to grab everyone's attention? I've clicked on so many of these, only to be let down with weak content or a completely irrelevant story.

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Field Service Management & The Mobile Revolution

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In the past few years the integration of mobile devices into the workplace have transformed the way we work, they have improved efficiency, and increased productivity. With job booking software comes the ability to dispatch a technician within moments of a call coming in. This can be based on several factors such as location or current workload.

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Order book and progress chart

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Keeping track of all your orders can be full time job. By utilising the order progress system built into AutoVu Solutions Field Service Management software, you can keep up to date records of every stage at the click of a button.

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