CRM vs The Mobile App

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In terms of use, the mobile phone for Sales and CRM has made a huge impact to the way we do business. As the trend grows, so have employee working practices. If you're not already on board, should your business be embracing the technology?

To put some figures in place, if we look at the statistics, in 2012 the total of internet traffic that was pushed through the mobile device was around 5%. Today it’s over 50%, that’s over half of all internet use done through the mobile device. It’s a staggering statistic, and will clearly continue to rise.

It’s a clear indication that mobile use is deemed a must in any sales or service scenario where the rep / technician spends much of his time on the move. For some companies though, moving out of the dark ages still seems like a task that can wait for another day, continuing to opt for printed stationary, multipart documents and so on.

These days it’s a clear decision to make. The benefits of going mobile with job reports, customer signatures and access to meeting agenda’s etc. can only benefit and improve a business’s bottom line and customer satisfaction scores.

If you would like to further discuss this, and how using a mobile device in your workplace may be a benefit, give us a call on +44 845 474 8824 or drop us an email through the website at If you have any doubts at all on this subject, or questions about our CRM system, were happy to help and can give you a free trial run of the system into the bargain!

About the author:

Jim Simmonds
Web designer and occasional blogger. As owner/manager of AutoVu Solutions, my commitment to my customers remains my highest priority. Our Field Service Management system is designed to make running your business a simpler process.

If you would like to know more about AutoVu and what we can do to help your business, why not check out our Frequently Asked Questions page, or Contact Us any time to discuss your specific requirements.

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