It’s very easy to focus on the highly visible problems in a business and let the more hidden ones fly under the radar. So what do we mean by ‘hidden’ exactly? Well, to make things a little clearer, we’ve picked out the 4 most dangerous of these insidious factors that can cause painful problems over time.
4. Employee absences
While there should never be an expectation of having zero absences in a business, it’s a good idea to keep track of time off. According to official stats, more than 130 million working days are lost every year to employee absences – and that adds up to a large impact on the bottom line. Naturally, absences can be for many reasons, and most of them are for legitimate health issues – but be sure that you have the relevant insurance in place as well as staying in communication with your staff to ensure everything is above board.
3. Unattended social media presence
Very few businesses today don’t have any social media presence, but that doesn’t mean that these profiles are a benefit. If you have Facebook or Twitter accounts that go unattended for weeks, months or even years at a time, the cost can be great. The reason? Well, imagine a potential customer comes across your name some other way, then decides to check you out on Facebook. If all they find is an empty welcome message posted in 2012, what do you think the chances are they’ll be calling? If you have social media profiles, be sure you update them at least once per week.
2. Seemingly endless paperwork
If you’re a sole trader, or the owner of a small business, it’s likely that you handle all of the high-level admin stuff yourself. If so, you probably know how time-consuming this can be. Just when you feel like you’re getting to the bottom of the pile, another load of emails or letters come in. This can take your time away from other areas, like customer relationship management, and can affect your business in negative ways. If you’re swamped by paperwork, it may be time to explore other options.
1. Lack of motivation in key teams
A business is only as driven as its least motivated member. That’s why you need to make it your goal to keep all staff motivated – especially key teams such as your sales people. If they aren’t motivated, they won’t put their all in, and your customer numbers will start to dwindle. However, the reverse is also true, so there’s every reason to ensure that you keep your staff incentivized. Even if this involves some extra investment here and there, it’s a step that will more than pay for itself over time – and it’s an investment in yourself.
Want to find out how you can make staff and customer management easy? The AutoVu platform can help. Explore the site today and see how easy it can be to make your business run like a finely tuned machine.
If you would like to know more about AutoVu and what we can do to help your business, why not check out our Frequently Asked Questions page, or Contact Us any time to discuss your specific requirements.