It might not be immediately apparent, but technology is what keeps every business running. Even the smallest enterprise needs communication channels and advertising methods, all of which are enabled by technology. With that in mind, it makes sense that staying ahead of the tech curve can really benefit your business. So here are 3 emerging technologies you may want to look into more closely.
3. Mobile payments (NFC)
As we speak, contactless technology is going through something of an adolescence. With the advent of contactless bankcards, near-field communication (NFC) is finally available to everyone. And now it’s being built right into our mobile phones too, in the form of Samsung Pay and Apple Pay – among other burgeoning initiatives. This technology may seem new now, but within a year it’ll be near enough old-hat. If your business operates in the retail space, or takes physical payments of any kind, ensuring you support all forms of NFC mobile payments will keep you ahead of the game.
2. Multi-channel client communication
The choice of communication channels for consumers has never been higher. Look back just a couple of decades and you can eliminate SMS, Twitter, Facebook, YouTube, Instagram… the list goes on. Naturally, much of this has to do with the internet, but it proves that multi-channel communication is the future. If you want your business to flourish in the digital age, you need to offer support for at least the most popular of these. More specifically, a Facebook and Twitter account (with live customer support) is practically essential – but the rest are worth researching too. Multi-channel communication naturally comes with a staff cost, so be sure to balance up the pros and cons, but if you can get this area covered, you really won't regret it.
1. The evolution of the cloud
Cloud-based solutions are here to stay, and that’s a great thing for both businesses and consumers. Cloud solutions make it easier for consumers to access their personal files from anywhere; and provide reliability and security to businesses who manage client information. If your business has yet to make the jump to cloud-based solutions, 2016 is a great time to do so. Hosting all of your critical data on-site can be a risky choice, even if you do back up to physical media regularly. To protect your customers’ data, and your own, cloud-based solutions really are the way forward, and we’re proud to say that AutoVu is very much a part of that number.
To learn more about AutoVu , or to discover how our cloud-based Customer Relationship Management tool could help you, explore the site today. Or, if you have a specific question, simply call our friendly team on 0845 474 8824.
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